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Join The Arc Jacksonville’s Team

The Arc Jacksonville provides many exciting opportunities for employment. We match talented, energetic, enthusiastic people with rewarding jobs giving you the opportunity to make a positive difference in the lives of people with intellectual and developmental disabilities.

A well-established agency with over 50 years of service, The Arc Jacksonville is a leader among nonprofit organizations in the Jacksonville, Florida area.

Employment Application

The Arc Jacksonville Employment Application is available to download and print or online. (Applications that are simply completed and emailed will appear blank.)

Complete application and submit to us:

  • E-Mail: hr@arcjacksonville.org
  • Mail: The Arc Jacksonville – HR
    1050 North Davis Street
    Jacksonville, FL 32209-6808
  • Fax: (904) 355-9616

Mental Health Services Staff

Employment applications are reviewed to ensure that you meet minimum qualifications. They are then provided to hiring managers who will contact applicants directly if they choose to arrange interviews.

Current Openings

The Arc Jacksonville (Arc) has been growing steadily and is now seeking to incorporate best practices throughout the organization. The Board and President/Chief Executive Officer (CEO) are looking for a mission-focused, seasoned, strategic, and process-minded leader with experience scaling an organization, leading an executive management team, and developing a performance culture among a group of diverse, talented individuals. The COO must be a leader who is able to help others at The Arc Jacksonville deliver measurable, cost-effective results that make the vision a reality. Importantly, the successful COO will have the skills, sensitivity, and personal confidence to tap into the power that each member of the team brings to this mission. The COO will acquire the knowledge of all programs and services, internal operations, develop relationships with stakeholders, board functions, and all other aspects of the organization. Reporting to the CEO, the COO is second-in-command and is responsible for leading and managing a comprehensive array of services and programs, operations, development of policies and procedures, and efficiency of business. While it is essential that the COO bring efficient and effective systems to increase the quality and productivity of the organization, it is also critical that he team retain the creative spark that drives The Arc Jacksonville’s vision.

Supervisory Leadership
The COO will provide leadership to the following Vice-Presidents and programs:
  • Vice-President, Mental Health
  • Vice-President, Day Programs
  • Vice-President, Employment
  • Vice-President, Village
  • Vice-President, Residential
  • College OCT, OCT Residential and Summer Life
  • Maintenance/Safety

Key Qualifications
As a prerequisite, the successful candidate must accept and believe in the core values of Arc and be driven by the mission. The candidate should demonstrate a passion for breaking new ground to lead social change. Beyond that, we are seeking a candidate that has proven experience in scaling a multi-site organization and a demonstrated ability to both lead and build capabilities of a bright and diverse team of staff and board members. The Arc is driven by the values of its people, so experience in managing a “values-driven” organization will be highly prized. Additional requirements are:
  • Leadership and Organization – exceptional capacity for managing and leading people; a team builder who has experience in scaling up organizations; ability to connect to staff both on an individual level and in large groups; capacity to enforce accountability, develop and empower top-notch leaders, cultivate entrepreneurship
  • General Management – thorough understanding of finance, systems, and HR; broad experience with full range of business functions and systems, including strategic development and planning, budgeting, business analysis, finance, information systems, human resources and marketing
  • Results – proven track record of exceeding goals, evidence of the ability to consistently make good decisions through a combination of analysis, wisdom, experience, and judgment; high level of business acumen including successful P&L management, and creative resourcefulness
  • Strategic Vision – ability to think strategically, anticipate future consequences and trends, and incorporate them into the organizational plan
  • Capacity Building – ability to effectively build organizational and staff capacity, developing a top-notch workforce and the processes that ensure the organization runs smoothly
  • Action Oriented – enjoys working hard and looks for challenges: able to act and react as necessary, even if limited information is available; not afraid to take charge of situation
  • Solid Education Background – undergraduate degree required; MBA or similar advanced degree highly desired and preferred; professional background managing programs and services for individuals with developmental differences desired and preferred
Responsibilities
Reporting to the CEO, the COO will lead all internal operations and will have the following responsibilities:
  • Working in partnership with the CEO, Board and staff create the strategic-three-year plan and implement new processes and approaches to achieve goals
  • Serve as the internal leader of the organization, coordinate the annual operations plan and program budgets, provide for all staff a strong day-to-day leadership presence
  • Lead and manage the organization’s Vice-Presidents
  • Identify growth opportunities and priorities to include new business ventures
  • Monitor program quality and produce and implement a balanced scorecard metric throughout the organization
  • Monitor program compliance with all regulatory guidelines and mandates
  • Develop a reporting and program measurement and evaluation system
  • Improve and monitor safety program, develop facilities maintenance plan and project building/equipment upgrades and replacement needs
  • Passionate about Arc’s mission and able to promote and communicate the philosophy, mission and values to external and internal stakeholders
  • Identify opportunities to include stakeholders in focus groups and surveys to seek input on current level of service/program satisfaction and future needs
  • Cultivate the values of the Arc within the organization
  • Instill a human capital development and “coaching” culture with Arc
Compensation
This is an outstanding opportunity to lead a highly-effective and innovative organization in the development of best practices in programs and services and to seek new approaches to community inclusive settings while partnering with the CEO and senior management team. The Arc will offer a competitive compensation package including base salary, bonus, health, retirement and vacation benefits.

LOCATION: Downtown and Westside

JOB DESCRIPTION: Provide the support necessary for people with intellectual and developmental differences to achieve their desired lifestyles and increased levels of independence, productivity, and social/physical integration in their community. Facilitate and participate in inclusion in community activities, use of natural supports, social interaction, volunteerism and in recreational and leisure activities such as going to museums, performances, movies, bowling, shopping, etc.

EDUCATION: Associate’s or Bachelor’s Degree

QUALIFICATIONS: Experience working with individuals with developmental disabilities is desired. Good communication and writing skills required. Must have valid Florida driver’s license and reliable, insured transportation. Must be able to pass background and drug screening.

Location

The Arc Jacksonville Village

Job description

1. To oversee and facilitate supports planning and implementation process, where staff explore individualized choices and goals for people with disabilities. Oversee the development and implementation of Annual Supports Coordination Plans, as required, to address personal goals. Ensure that Annual Supports Coordination Plan meetings are scheduled and updated with residents and their families annually.
2. Perform case management duties; oversee responsible staff to ensure Annual Supports Coordination Plans are followed and resident choice is preserved; and manage staff/AmeriCorps Members schedules to ensure services are performed in a timely manner. Ensure residents are current with monthly support service fees and collaborate with stakeholders (resident, families, accounting department, Royal American Management, etc.) regarding defaulting service fees.
3. To effectively communicate with residents, family members, guardians, support coordinators, volunteers, and staff to ensure that support updates address residents’ changing and ongoing needs.
4. Meet with residents, individually, as needed, to offer referral resources for the coordination of services, (i.e. Vocational Rehabilitation, Agency for Persons with Disabilities, transportation, employment, benefits, food stamps, Social Security, City of Jacksonville Housing Vouchers, medical and dental services, mental health providers, etc.) . Collaborate with other The Arc Jacksonville’s departments (i.e., Advocacy, Employment Services, Xplore, etc.) to ensure all supports and resources are exhausted. Ensure residents have assistance, as required, to fill out applications for services and other programs and to offer advocacy assistance to individuals.
5. Complete all data entry requirements for resident records in a timely and accurate manner. Maintain all databases, spreadsheets, list and contacts of all residents and required information, including processing resident interest surveys and resident applications. Participate in and/or collarboate with integral various committees that facilitate the resident onboarding process and/or resident service agreement compliance process (i.e., Needs Assessment Committee, Resident Eligibility Committee, Waitlist Committee, Endowment Committee, etc.). Provide computer-generated reports as required.
6. Assist staff, AmeriCorps members, and volunteers in the development of educational and experiential programming to facilitate resident opportunities in enhanced skill acquisition. Provide informal resident counseling and guidance, as well as crisis management, as needed.
7. Oversee and manage night-time on-call support staff and collaborate with Royal American Management and their courtesy officer vendors to facilitate optimal safety within the community.
8. Manage the employee hiring process for those positions supervised; develop performance expectations, identify essential functions and knowledge, skills and abilities required; and ensure compliance with organization procedures.
9. Manage employees and team performance for those positions supervised; provide orientation; train or provide adequate training for employees; coach, counsel and motivate employees; evaluate employees; investigate complaints or performance concerns; implement disciplinary actions as needed and in consultation with appointed authority and Human Resources.
10. Provide leadership, making decisions, solving problems, developing procedures, and conducting meetings.

Education

Bachlor’s Degree with preferred major in exceptional student education, special education, education, nursing, social services, behavioral or rehabilitative science and a minimum of two years of experience with adults with intellectual and developmental disabilities; Preferred: Maters’s degree with a major in exceptional student education, special education, education, nursing, social services, behavioral or rehabilitative science and a minimum of two years of experience with adults with intellectual and developmental disabilities in a residential setting.

Qualifications

A minimum of two years experience with individuals with intellectual and developmental disabilities. A minimum of two years experience in a supervisory role or equivalent Knowledge of community resources and services, case management, support plan development, human resources, field of disabilities and disability services. Effective writing and verbal communication skills; organizational and leadership skills. Valid Florida Driver’s License with reliable, insured transportation.

Location

The Arc Jacksonville Village

Job description

Design, implement, manage and continuously enhance recreational and social opportunities for The Arc Jacksonville Village community. Responsible for coordination of resident physical fitness, nutrition, personal health management, and socio-emotional growth and development programming and services. Collaborate with volunteer department to recruit, train, and coordinate natural supports and community partners to implement resident-directed activities.

Education

Associate's degree required. Concentration in public administration, public health, nutrition, or any related human services field highly desired.

Qualifications

Excellent managerial, organizational, verbal and written communications skills, interpersonal skills, effective goal setting and implementation, and creative and effective problem-solving skills. Effective team work and leadership. Experience in managing recreation and/or social programs required. Preferred prior experience in disability services (at least one year of direct service to persons with disabilities). Demonstrated knowledge of community resources and services, how to effectively address holistic wellness needs (physical fitness, nutritional diet, personal health, and socio-emotional) and goals, and work within a team environment. Valid Florida Driver’s License with reliable, insured transportation.

Location

Bert Road

Job Description

Oversee daily operation of group home. Schedule and supervise staff. Ensure continuity of daily services. Monitor medication administration. Assist in planning and implementation of resident’s support plans. Ensure resident’s health care needs are met. Monitor and maintain resident’s finances. Act as liaison with resident’s families, day training staff, and support coordinators. Assist in preparation of budget and billing information.

Education

Bachelor’s degree with a minimum of two years of experience working in the field of developmental disabilities.

Qualifications



Experience working with individuals with developmental disabilities is required.  Experience in supervising required.  Must be reliable, patient, responsible and have excellent oral and written communication skills.  Must be willing to maintain 24-hour availability to meet resident and staff needs.  Must have valid Florida driver’s license and reliable, insured transportation.

Location

Downtown Advocacy

Job description

Provide supports to prepare and connect individuals with disabilities to available housing.
• Provide advocacy support and education to consumers, guardians, caregivers and others as needed to prepare for independent, community housing.
• Maintain the database for people looking for housing as well as available housing.
• Maintain filing system.
• Make presentations and participate in public speaking engagements as needed.
• Participate in community engagement activities.
• Connect with outside agencies to identify individuals in need of housing.
• Process Memorandums of Understanding (MOU) with housing projects.

Education

High school diploma or GED with some college level courses.**

Qualifications

Experience working in the field of developmental disabilities with knowledge of supports and services available to the disabled community. Excellent written and oral communication skills. Excellent organizational and time management skills. Experience working in all Microsoft Office software and presentation software. Valid Florida Driver’s License with reliable, insured transportation.
** Education may be waived at the discretion of the agency.

Job Description

To provide supervision of individuals with developmental disabilities in a residential setting to ensure safety, comfort, and protection of individual rights. Provide direction, assistance and support for all aspects of self-care and daily living activities. Assist in dealing with medical, behavioral, and emotional issues. Assist in meal preparation, laundry and housekeeping chores. Complete required documentation and paperwork.

Education

High School Diploma or GED

Qualifications

Minimum of one year experience working with individuals with developmental disabilities is required. Must have good communication skills and be energetic, reliable, patient, and responsible. Must have valid Florida driver’s license and reliable, insured transportation.
Interested in giving back to your community? Would an Education Award help with student debt? The AmeriCorps Youth Transition Project has Part time positions available to start in August! (Note: At times positions become available after the August start date. Please email the Program Director with inquiries of open positions.)

AmeriCorps members provide service to adults with disabilities at our Downtown, Westside, Southside and UNF locations. Members work one-on-one and in small groups with students/clients with intellectual disabilities in the following positions:
  • Independent Living Mentor- Uses creativity to facilitate a variety of activities to build skills and enhance the lives of individuals with disabilities while promoting community inclusion.
  • Work Readiness Mentor- Facilitates training courses which prepare individuals with disabilities to enter the workforce. Assists students in securing internships on UNF campus.
  • Wellness Mentor – Assists individuals with disabilities in living more healthful lives, from nutrition, to fitness, to stress management, etc.
  • Academic Advisor – Tutors individuals with disabilities in basic reading, math and language skills; Pre-GED coursework; provides in class support.
  • Financial Literacy Mentor – Provides critical assistance in improving the understanding of budgeting and basic money management.
  • Volunteer Recruiter – Networks and engages the community to volunteer within the agency.



Members are required to attend monthly meetings, all required training, and community service projects as scheduled.

A demonstrated record of leadership and community service is required. A 12 month commitment is required. Candidates must pass a drug screening, as well as local and federal background screenings.

AmeriCorps service begins early August with a mandatory 2 week orientation & training. Service is completed at the end of July the following year.

Part Time members serve an average of 20 hours/week and receive a biweekly stipend of $250. Upon successful completion of service a $2,750 Education Award is granted.

Interested candidates should send a resume and cover letter to kbrenner@arcjacksonville.org.

Location

All Locations of The Arc Jacksonville

Job description

The Arc Jacksonville is recruiting VISTA (Volunteers In Service To America) Members to serve in the Jacksonville, Florida community expanding The Arc Jacksonville’s capacity to serve Individuals with Developmental Disabilities (Autism, Prader Willie, Spina Bifida, Cerebral Palsy and Intellectual Disabilities). This is not an employment position, however VISTA members do receive a living stipend every two weeks during their year of service (aprox. $11,200 for the year) At the end of the year they qualify for an education award of $5,200. They receive a health benefit, life insurance and some other benefits during their service. For additional information about VISTA service: http://www.americorps.gov/about/programs/vista.asp

Education

Bachelor’s degree desired

Qualifications

Experience working in the field of developmental disabilities with knowledge of supports and services available to the disabled community. Excellent written and oral communication skills. Excellent organizational and time management skills. Experience working in all Microsoft Office software and presentation software. Valid Florida Driver’s License with reliable, insured transportation.
** Education may be waived at the discretion of the agency.